FAQ
1. What products do you manufacture?
We specialize in the manufacturing of keyboards and mice, including office, gaming, and customized models.
Our factory supports both OEM and ODM projects, from concept development to mass production.
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2. What is the difference between OEM and ODM?
• OEM (Original Equipment Manufacturer):
You provide the design or specifications, and we manufacture according to your requirements.
• ODM (Original Design Manufacturer):
We provide complete product design, structural optimization, and manufacturing solutions, which can be customized with your branding.
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3. Do you support product customization?
Yes. We support customization including:
• Product appearance and structure
• Key layout and key feel
• Sensor and PCB configuration
• Logo printing and packaging design
Our team works closely with clients to ensure the product meets both functional and market requirements.
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4. What is your minimum order quantity (MOQ)?
MOQ depends on the product model and customization level.
For most OEM/ODM projects, our MOQ is flexible and negotiable.
Please contact us with your project details for an accurate quotation.
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5. How does your ODM development process work?
Our standard ODM process includes:
1. Requirement discussion
2. Product design and feasibility evaluation
3. Sample development and testing
4. Client confirmation
5. Mass production
We focus on efficiency, cost control, and production stability at every stage.
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6. How do you ensure product quality?
Quality control is integrated into our daily production process, including:
• Incoming material inspection (IQC)
• In-process quality control (IPQC)
• Final inspection before shipment (FQC)
• Reliability and function testing
Each production batch follows strict internal quality standards.
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7. What daily tests are performed on your keyboards and mice?
Our products undergo routine testing such as:
• Key life and button durability testing
• Switch performance testing
• Mouse tracking and sensor performance testing
• Electrical safety testing
• Appearance and functional inspection
These tests help ensure long-term reliability and consistent performance.
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8. What certifications do your products comply with?
Our keyboards and mice comply with international standards and can support certifications including:
• CE
• FCC
• RoHS
• REACH
• UKCA (for applicable markets)
Certification reports can be provided upon request.
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9. Can you provide certification and test reports?
Yes. We can provide:
• Product certification reports
• Material compliance documents
• Reliability and safety test records
All documents are prepared to support global market compliance.
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10. What is your production lead time?
• Sample lead time: 7–15 days (depending on project complexity)
• Mass production lead time: 25–35 days
Exact timelines are confirmed after order details are finalized.
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11. Do you support small brands or startups?
Yes. We work with both established brands and growing startups.
Our team can help optimize product specifications and cost structures to support scalable growth.
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12. How do you handle quality issues or after-sales support?
If quality issues occur, we respond quickly and work with clients to identify the root cause.
We provide practical solutions such as replacement, improvement plans, or process optimization to ensure long-term cooperation.
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13. Which markets do you mainly serve?
Our products are supplied to clients in Europe, North America, and other international markets, supporting global compliance and market standards.
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14. How can we start an OEM or ODM project with your factory?
You can contact us through the inquiry form or email with:
• Product type (keyboard or mouse)
• Target market
• Estimated order quantity
• Customization requirements
Our sales and engineering team will respond with a clear and professional proposal.
